Terms of Service

1. Acceptance of Terms

By downloading, installing, or using InfiniReminder ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms should be read together with our Privacy Policy (see Section 8).

2. Description of Service

InfiniReminder is a persistent reminder and alarm application built around one promise: it keeps reminding you until you've actually done the thing. The App includes:

• Reminder and alarm creation, with support for one-off and recurring schedules
• Persistent alarms that continue sounding/notifying until you open the App and mark the activity as done
• Local, encrypted on-device storage of your reminders and tasks
• Account sign-in (currently Google Sign-In) used for subscription management and entitlement — not currently used to back up or sync your reminder data (see Section 8.2)
• In-app purchases for a premium subscription, including a free trial period
• Locally scheduled notifications and alarm sounds (these are generated on your device, not sent from our servers)

3. User Accounts

3.1 Account Creation

• You may create an account using Google Sign-In. Additional sign-in options may be added in future without requiring a change to these Terms
• You must provide accurate and complete information
• You are responsible for maintaining the security of your account credentials
• You must be at least 13 years old to use the App (or 16 in the EU)
• An account is not required to use the App's core reminder functionality locally, but is required to purchase, restore, or manage a premium subscription

3.2 Account Security

• You are responsible for all activities under your account
• Notify us immediately of any unauthorized use
• We are not liable for losses due to unauthorized account access

4. Premium Subscriptions

4.1 Free Trial

• New subscribers may be offered a 7-day free trial on Monthly or Annual plans, during which all Premium functionality is available
• Unless cancelled at least 24 hours before the trial ends, your chosen subscription will begin automatically and you will be charged at the then-current price
• Trial eligibility, length, and availability are determined by the App Store or Play Store and may vary or be withdrawn

4.2 Subscription Plans

• InfiniReminder offers Monthly and Annual auto-renewing subscriptions, and a Lifetime one-time purchase
• Prices are displayed in the App and may vary by region, currency, and platform
• The Lifetime plan is a single one-time payment with no recurring billing and no trial

4.3 Billing

• Payment is processed through the Apple App Store or Google Play Store; we do not directly process or store your payment information
• Subscriptions automatically renew at the end of each billing period unless cancelled
• Prices may change with at least 30 days' notice; price changes do not affect a billing period you have already paid for

4.4 Cancellation & Refunds

• You may cancel your subscription at any time through your app store account settings
• Cancellation takes effect at the end of the current billing period; you keep Premium access until then
• Refunds are handled according to Apple's and Google's respective refund policies — we cannot issue refunds directly
• No refunds are given for partial subscription periods

4.5 Reminder Access During and After Your Trial or Subscription

• Reminders you have already created continue to be scheduled, fire, and notify you regardless of your subscription status — we do not disable or delete an existing reminder because a trial or subscription has ended
• Without an active trial or subscription, you can still view existing reminders, receive their notifications/alarms, mark them done, disable them, and delete them
• Without an active trial or subscription, you cannot create new reminders, edit existing reminders, change their schedules, or re-enable a disabled reminder — these require an active Premium subscription

4.6 Right to Cancel (UK/EU Consumers)

• If you are a consumer in the UK or EU, you have a statutory right to cancel a digital subscription within 14 days of purchase without giving a reason, under the Consumer Contracts (Information, Cancellation and Charges) Regulations 2013
• Because the App provides digital content and, where offered, a free trial lets you access Premium functionality before you are charged, your paid access begins immediately once a trial converts or a Lifetime purchase completes. By proceeding, you expressly consent to this and acknowledge that you lose the right to cancel once the digital content has started to be supplied
• This does not affect your other statutory rights, including rights under the Consumer Rights Act 2015

5. Acceptable Use

You agree NOT to:

• Use the App for any illegal purpose
• Attempt to gain unauthorized access to our systems or another user's account
• Reverse engineer, decompile, or disassemble the App
• Use automated systems (bots) to access the App
• Violate any applicable laws or regulations
• Interfere with or disrupt the operation of the App or its backend services

Violation of these Terms may result in account suspension or termination.

6. User Content

6.1 Your Content

• You retain ownership of the reminders, tasks, and notes you create
• Your reminder content is private to you — the App has no feature for sharing or displaying your content to other users
• You grant us a limited license to store and process your content solely to operate the App's functionality (e.g. scheduling and displaying your reminders)
• You are responsible for the content you create

6.2 Content Standards

• Do not use reminder titles, notes, or other fields to store or transmit illegal or harmful content
• We reserve the right to remove content or suspend an account that violates these Terms

7. Intellectual Property

7.1 Our Rights

• The App, including all code, design, and content, is our property
• The InfiniReminder name, logo, and trademarks are protected
• You may not use our intellectual property without permission

7.2 Third-Party Services

• The App integrates with third-party services, including Google (Sign-In), Apple (Sign-In, where enabled), Supabase (account authentication and subscription entitlement), and RevenueCat (subscription/purchase management)
• Use of these services is subject to their respective terms

8. Privacy & Data

8.1 Privacy Policy

• Please review our Privacy Policy for details on data collection and use
• We use industry-standard security measures to protect your data

8.2 Local Data Storage & Backup

• Your reminders and tasks are currently stored locally on your device, encrypted at rest
• This data is not currently backed up to the cloud. If you lose, reset, upgrade, or uninstall the App from your device, your reminders may be permanently lost, and we will not be able to recover them
• We recommend using your device's own backup features until in-app backup/export is available

9. Communications

By using the App, you consent to receive:

• Locally scheduled reminder and alarm notifications, generated on your device based on the reminders you create
• Account- and subscription-related notifications (e.g. trial ending, renewal, payment issues), which may be delivered by email if you have signed in

We do not currently send marketing communications; if this changes, we will update this section and give you a way to opt out.

10. Disclaimers

10.1 "As Is" Service

• The App is provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free operation
• We are not responsible for data loss or device damage

10.2 No Medical/Professional Advice

• The App is for task and reminder management only, even where you choose to use it for things like medication or appointment reminders
• It is not a medical device and is not a substitute for professional medical, legal, or other professional advice
• Do not rely solely on the App for critical, time-sensitive, or medical matters — use additional safeguards where the consequences of a missed reminder would be serious

10.3 Reminder & Alarm Delivery

• The App relies on your device's operating system to schedule and deliver notifications and alarms. We cannot guarantee delivery, as it can be affected by factors outside our control, including your device's battery-optimization or power-saving settings, Do Not Disturb or silent modes, notification permissions being denied or revoked, the device being powered off or out of battery, or OS-level restrictions on background apps
• We strongly recommend reviewing your device's notification and battery-optimization settings for the App to reduce the risk of missed reminders

11. Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law, including your statutory rights under the Consumer Rights Act 2015.

Subject to the above, and to the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the greater of: the amount you paid us in the 12 months preceding the claim, or, if you hold a Lifetime purchase, the amount you paid for that purchase
• Some jurisdictions do not allow these limitations

12. Indemnification

If you breach these Terms, you agree to indemnify us for direct losses, damages, or expenses we reasonably incur as a result of that breach. This does not apply to losses arising from our own negligence, fraud, or breach of these Terms, and does not require you to indemnify us for claims arising from content you submit that does not itself breach these Terms or infringe another person's rights.

13. Modifications to Service

We reserve the right to:

• Modify or discontinue features at any time
• Update these Terms
• Suspend or terminate accounts for violations
• Change subscription pricing with notice

13.1 Changes to These Terms

• If we make material changes to these Terms, we will notify you in-App and/or by email, and update the "Last Updated" date above
• Changes take effect on the stated effective date, which will be at least 14 days after notice for material changes
• Your continued use of the App after that date constitutes acceptance of the updated Terms; if you do not agree, you should stop using the App

14. Termination

14.1 By You

• You may stop using the App at any time
• To delete your account and associated data, submit a request at pewtersoftware.co.uk/support. We will action deletion requests promptly and in accordance with our Privacy Policy

14.2 By Us

• We may suspend or terminate accounts that violate these Terms
• Termination does not entitle you to refunds

14.3 Effect of Termination

• You lose access to the App and your account
• Paid subscriptions continue until the end of the billing period
• We will delete your account data in accordance with our Privacy Policy, except that we may retain limited data where necessary to comply with legal obligations, resolve disputes, prevent fraud, or enforce these Terms
• Reminder data stored locally on your device is not affected by account termination and remains under your control on your device

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any reference elsewhere in these Terms to the governing law of these Terms means the laws of England and Wales as stated in this Section. The courts of England and Wales shall have exclusive jurisdiction over any claim or dispute arising out of or in connection with these Terms, except that if you are a consumer resident elsewhere in the UK or the EU, mandatory local consumer protection laws may also give you the right to bring proceedings in your own country of residence.

16. Dispute Resolution

16.1 Informal Resolution

• Contact us first to resolve disputes informally

16.2 Arbitration (Where Applicable)

• Where mutually agreed, disputes may be resolved through voluntary arbitration or mediation. Nothing in these Terms requires you to arbitrate a dispute or waive your right to bring a claim before a court

16.3 EU Users

• EU users have the right to use the European Online Dispute Resolution platform

17. App Store Terms

17.1 Apple App Store

• These Terms are between you and us, not Apple
• Apple has no obligation to provide support
• Apple is not responsible for the App
• You must comply with Apple's App Store Terms of Service

17.2 Google Play Store

• These Terms are between you and us, not Google
• Google has no obligation to provide support
• You must comply with Google Play Terms of Service

18. Severability

If any provision of these Terms is found invalid, the remaining provisions continue in full effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.

20. Contact Us & Company Information

InfiniReminder is operated by:

Pewter Software Ltd

Registered office: 203 West Street, Fareham, England, PO16 0EN

Company number: 17097570 · Registered in England and Wales

For questions about these Terms, contact us at:

• Email: pewtersoftware@gmail.com
• In-App: Settings → About & Legal → Support

21. Age Requirements

21.1 Minimum Age

• You must be at least 13 years old (or 16 in the EU/UK)
• If you are under 18, you must have parental consent

21.2 Parental Controls

• Parents/guardians are responsible for monitoring minor usage
• We recommend using device parental controls

22. Export Compliance

You may not use or export the App in violation of any export laws or regulations.

23. Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (natural disasters, wars, pandemics, etc.).

By using InfiniReminder, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.